Mahla Mirnia
Certifications & Credentials: +125 hours of coaching training, Pursuing ICF ACC credential
Mahla is a certified coach with a proven ability to empower individuals to achieve their goals through effective questioning and active listening. She combines strong customer-centric values with coaching competencies to deliver exceptional service, foster trust, and deliver sustainable results in dynamic and client-facing environments.
Mahla is a result-driven professional with extensive experience in the banking industry, specializing in complex issue resolution, customer advocacy, and regulatory compliance within the Canadian Financial Service. Skilled at managing escalated client concerns with empathy and professionalism, ensuring positive outcomes and long-term loyalty.